Printer Redirection is a feature that allows a local printer to be mapped to a remote machine, and allows printing across a network 

The Order Exchange requires a "static"printer to be installed which the system can reference when automatically printing out documents. 

The issue with a redirected printer is that its name will change when it is accessed. TOE relies on the name being the same and can't automatically change it without user intervention.

When setting up a new printer withing The Order Exchange, please ensure that the printer used is not a redirected printer as this will cause errors when processing.