Technical Issues/Trouble shooting
This area contains articles relating to technical issues or trouble shooting in relation to the application itself.
You may get error logs as per below; 14-Nov-2018 05:47:08 : Processing (XML) file 'C:\Program Files (x86)\The Order Exchange\The Order Exchange\FileCom...
Wed, 14 Nov, 2018 at 6:33 PM
If MYOB v19 is starting to lock than it can be a number of things such as Poor machine performance (they do degrade over time) Poor network performance ...
Fri, 16 Nov, 2018 at 9:34 AM
For RSX format documents the following pricetypes are available AAA = NETPRICE net is inc tax Final price, includes any discounts/allowances, fees/charg...
Tue, 28 Apr, 2020 at 12:47 PM
Hi All Order Exchange need to make a Mandatory update - can you please follow the steps provided below to update the program. IF you get the Update ...
Thu, 21 Mar, 2019 at 1:37 PM
Microsoft SQL Server ports Comments (0) Ports and protocols used by Microsoft SQL Server database engine (SQLServer). About this ta...
Fri, 21 Jun, 2019 at 1:57 PM
<Address> <AddressTypeCode>BT</AddressTypeCode> BT and BY - Retailer Company - Server RI and VN - Suppliers company R...
Thu, 11 Jul, 2019 at 8:45 PM
If TheOrderExchange database is in suspect mode or if it is trying to recover the TOE system will have issues when trying to login in the front end. In this...
Mon, 29 Jul, 2019 at 12:30 PM
FTP (File Transfer Protocol) works by sending and receiving files over two ports: one for moving data between the servers and another for issuing commands. ...
Thu, 22 Aug, 2019 at 8:41 AM
On the Dashboard - right click on an order Select 'Reset' then process the order Note it is important to remove any previously imported ...
Wed, 31 Jul, 2019 at 12:30 PM
When you try to print Labels through The Order Exchange, first it needs to be verified whether you can access the below; labelservice.hosted-commerce...
Tue, 20 Aug, 2019 at 1:08 PM