Orders
This happens when a particular retailer wants to update the quantities, items etc of an existing order. By the time they send this change order the original...
Wed, 1 May, 2019 at 4:40 PM
Sometimes some customers create multiple shipments for one order. Certain Accounting systems create different numbers when it comes to Sales orders, Shipmen...
Wed, 5 Jun, 2019 at 5:53 PM
You can change the address on an order by opening the order and going to the Parties Tab, Right click on the address to edit and choose "Verify This A...
Thu, 4 Jul, 2019 at 2:32 PM
For some retailers the system send consolidated invoices or ASNs. When generating this consolidated document the system checks whether the unit price of ev...
Mon, 2 Dec, 2019 at 5:04 PM
Sometimes when you try to remove an invoice from TOE system it raise an error message; Failed to remove the requested invoice. Invoice 'XXXXXXXX...
Wed, 31 Jul, 2019 at 10:07 AM
When you send a PO change acknowledgement to the retailer and wait for the Change response the order awaits without processing ahead to accept the changes. ...
Wed, 31 Jul, 2019 at 5:34 PM
When the system fetch the tax code for order lines it first check whether there is any RetailerTaxCode. - If there is a retailer tax code that tax code ...
Mon, 16 Sep, 2019 at 6:01 PM
Sometimes you will find the street address or any store information incorrect in your orders. For example please see below image. This order is for store ...
Mon, 6 Jan, 2020 at 4:14 PM
Sometimes you need to invoice orders on an earlier date before the Goods are delivered, but not sent invoices to the retailer until the correct date. In...
Fri, 10 Jan, 2020 at 12:45 PM
To see the transmissions you open the order and go to the Files tab. From there you can see and view files sent and received. You can right clic...
Thu, 30 Jan, 2020 at 10:15 AM