Sometimes there are order lines fail to validate as the system can not find the matched item code. If this happens, but if you know the item code they refre...

There may be occasions when you need to delete an order that has been downloaded into The Order Exchange that was originally received through your accoun...

In AU orders, the tax rate/tax code can be different in order line level. Which means in a particular order order lines can have different tax code/rate. An...

To update the delivery settings for a store to a specific warehouse or shipping company please follow the steps below:  1. Open up The Order Exchange an...

To export orders as CSV follow the below steps: 1.  Open up The Order Exchange and set the date and status you require exported: 2. Select (Shi...

Yes we can. We pull the sales-person full name from the customer ERP via the customer card. You need to make sure the sales rep information is in the right...