TOE Online

WEB - Changing the item description on the order
You can set the orders to import with either the retailer description or your own. To do this click on Menu > Item  Choose "Items" the &...
Mon, 6 Dec, 2021 at 2:51 PM
WEB - Changing the type of a stock item
You can change the type of an item to one of the following. Item - A normal product or stock item that can be sold Comment - An item that is used to disp...
Mon, 6 Dec, 2021 at 2:51 PM
WEB - How to refresh the Items in the system?
The Order Exchange item list needs to be refreshed to fetch any updates when items or any details related to items are updated in the Accounting System. Fol...
Mon, 6 Dec, 2021 at 2:51 PM
WEB - Retailer Item Codes
If the retailer or trading partner sends you line items with no barcode, EAN, or supplier item code then you can set your validation rules to handle the ret...
Mon, 6 Dec, 2021 at 2:51 PM
WEB - How to enter an alternative barcode
If the same item code has two different barcodes we can use one as the barcode in the item details of the order exchange system while the other is set as al...
Mon, 6 Dec, 2021 at 2:51 PM
WEB - How to change an item type
You can change an item type in the item details screen. Items can change to one of 4 types Item = a tradable stock item Comment = a comment line Freight...
Mon, 6 Dec, 2021 at 2:51 PM
WEB - How search of an item works in order validation?
When the the orders are validated the system checks whether the Matched Item Code that is fetched is correct with the item details the Retailer passed throu...
Mon, 6 Dec, 2021 at 2:51 PM
WEB - How to set up retailer item codes for a specific retailer
On The Order Exchange, Select the "Menu" > "Item" > Retailer Item Details Select the relevant retailer > Select the it...
Mon, 6 Dec, 2021 at 2:51 PM
WEB - How to Enter Allowance\Charges In TOE
When the retailer sends an allowance or charge through on an order, the allowance/charge code needs to be mapped properly for a certain item to validate the...
Fri, 6 Oct, 2023 at 3:06 AM
WEB - How to log on to the helpdesk
To log into the helpdesk system go to https://www.theorderexchange.com.au/Account/Login You can log into the support system using your email address tha...
Mon, 6 Dec, 2021 at 2:51 PM