If the systems receives a response file from a 3PL company, but the order in our system is not set to 'AWAITING3PLRESPONSE' then you will receive this message. 

It can be caused by 

  1. The 3PL sending 2 response files for the same order
  2. You have invoiced the order before we received the response from the 3PL electronically (so the order no longer expects a response)

Normally these errors can be ignored unless you require SSCC label information from your 3PL