Sometimes when processing orders it ends up with below error;

An error has occurred in 'Importing Order' - 'Customer was not found in Accounting System. '''

And the order will end up in the status of "READYTOIMPORT"

This error means the customer is not found in your A/C system. When you double click on the order or select the order right click and select Open it will open the order. You will see the Customer code in Cust Code field of the order header. Make sure that code in available as an active customer in your A/C system. Once it is done select the order from the dashboard, right click and select Process.

Please contact if you have more issues.