When an error occurs in TOE it is sent to a specific email address. If you need to add a secondary email to send these emails, please follow below instructions;

1. Click on the Cog Supplier > Details

Under Email address you will see the current email the notifications are sent to. Now add the secondary email there by separating using a ";"

eg: aaa@sampleemail.com.au;bbb@samlpleemail.com.au

Click on Save.

Please contact support@theorderexchange.com.au if you have more issues.