Getting Started
When an error occurs in TOE it is sent to a specific email address. If you need to add a secondary email to send these emails, please follow below instructi...
Tue, 1 Oct, 2019 at 9:40 AM
If your data is stored in the cloud but you wish to access it locally on your desktop you can now use The Order Exchange in "Hybrid" mode. To...
Thu, 26 Mar, 2020 at 2:13 PM
When you right click with your mouse on the dashboard you will see a menu that will give you access to a variety of options: OPEN - Opens the sele...
Fri, 3 Apr, 2020 at 5:14 PM
How do I get my orders in? Tasks are scheduled automatically via your Task Scheduler to send and receive information to and from your retailer, warehouse a...
Thu, 11 Jun, 2020 at 9:56 AM
The dashboard can be set up to the users requirements. If you right click on the headers at the top of the screen you will see the column chooser: thi...
Fri, 4 Jun, 2021 at 1:22 PM
Please watch the below video on how to add and remove columns to your dashboard
Tue, 6 Apr, 2021 at 3:21 PM
1. Go to The Order Exchange Item Details page Menu >Item > Item Details 2. For the items that have alternate barcodes, please click on Edit bu...
Thu, 15 Apr, 2021 at 1:27 PM
At the top of your screen you will see an indication of how your orders are progressing: You can now click on any one of these information boxes...
Thu, 10 Jun, 2021 at 12:03 PM
There are a few options when wanting to run a process on the TOE dashboard: Download and validate - will check the FTP for any new orders and will downl...
Fri, 11 Jun, 2021 at 11:08 AM
Please follow the below guide to print price tags for items 1. Open the order and right click on one of the Order Lines, and click on Print Tags ...
Tue, 10 Aug, 2021 at 10:12 AM