Item management

How to set up retailer item codes for a specific retailer
Go to The Order Exchange, select the cog --> Item --> Retailer Item Details Select the relevant retailer and select the item of which you need t...
Mon, 17 Jun, 2019 at 1:09 PM
Filtering items using item filter
You can filter the items returned from the ERP/Accounting System by using the Item Filter in the Item Settings Screen. For example, if you want to retur...
Tue, 12 Dec, 2023 at 6:56 PM
Error when refreshing items - Violation of UNIQUE KEY constraint
When you refresh items in The Order Exchange it sometimes end up with below error message; Violation of UNIQUE KEY constraint 'UX_Item_ItemCode'...
Thu, 25 Jul, 2019 at 4:33 PM
How to handle allowance\charges
When the retailer sends an allowance or charge through on an order, the allowance/charge code needs to be mapped properly for a certain item to validate the...
Wed, 22 Jun, 2022 at 2:07 PM
Allowance and charges extended rules
Some retailer require specialized allowance and charges. These can be a variety of things such as $5 off a dozen, or $1 of each. To do this there are som...
Thu, 25 Nov, 2021 at 3:59 PM
'The line invoiced does not match to any item in the item list! Barcode='', itemcode='XXXX', size='', color='''
This occurs when a Order has imported into the accounting system and has been invoiced which has added an item code  'XXXX' on the order that does n...
Fri, 13 May, 2022 at 12:38 PM