Settings/Configuration

Retailer Settings - Overrides
You can override values in the information sent using the Overrides area under the retailer settings. This should only be done by a qualified system adm...
Fri, 12 Jan, 2018 at 7:54 AM
Instructions to share the program out to other machines.
Instructions to share the program out to other machines. You will need to share out The Order Exchange folder this is usually located as shown below in ...
Fri, 16 Aug, 2019 at 9:39 AM
How to setup Bunnings FTP details
Open The Order Exchange application. Go to Retailer Settings -> Bunnings Settings Update the FTP details to Bunnings details as follows. Hostna...
Fri, 20 Jul, 2018 at 5:21 PM
How to Add/Change Default Freight Company
If you need to add a freight company you can go to "Freight Companies"; select New and enter the required freight company details.  Please make s...
Thu, 16 Aug, 2018 at 1:00 PM
Steps to follow when upgrading your Accounting System
If you are planning to upgrade your A/C system you can follow below steps. Turn off the Task Scheduler of the application                  To go to ...
Fri, 21 Sep, 2018 at 10:40 AM
Parameterizing Values
Some of the settings can be paramatized so that values from the document/order can be used. For example the customer code. To paramatize a value use curly b...
Wed, 8 Jan, 2020 at 11:34 AM
How To Setup The Order Exchange File Watcher Service
Program is located in the Patch Folders; \\V8 Patch\_Tools\WindowsService\installfilewatcherservice.bat \\V8 Patch\_Tools\WindowsService\installservice...
Wed, 14 Nov, 2018 at 6:41 PM
How to pause the system (turn off task scheduler)
If you need to pause the EDI so you can perform maintenance on your ERP system or environment you can pause the system by doing the following Turn the s...
Fri, 18 Jan, 2019 at 9:12 AM
Specifying paths in Settings
Sometimes you need to specify file paths in The Order Exchange settings. Certain file paths are mapped drives for a network location. For example: path ...
Mon, 22 Jul, 2019 at 10:58 AM
Expected Ship Date and Shipping Lag
The Expected delivery date can be configured to give a more accurate expected delivery date. This works on what is the 'base date' for the calcula...
Wed, 2 Oct, 2019 at 10:02 AM