FAQ
Once you have installed your new printer and it is working you need to update The Order Exchange to print to your new printer. To do this go to SETTI...
Mon, 6 Apr, 2020 at 4:41 PM
Printer Redirection is a feature that allows a local printer to be mapped to a remote machine, and allows printing across a network The Order Exchange ...
Tue, 7 Apr, 2020 at 3:55 PM
There are a range of status's that we use in The Order Exchange, depending on what modules/systems you are using. APPROVED The stages an orders goe...
Tue, 15 Nov, 2022 at 11:55 AM
There are a range of invoice status's that we use in The Order Exchange: AWAITING3PL Notification has been sent to your 3PL of the order but an ack...
Mon, 8 Aug, 2022 at 10:46 AM
When TOE downloads new orders, the order files are moved to the Supplier folder\FilesReceived\Processed\2023... folders. If that file path length including ...
Tue, 21 Mar, 2023 at 2:43 PM
Dashboard > Retailers > Retailer Details Issue: Screen is blank if you select Common Settings or Advanced Settings. 1. FIrst, ...
Thu, 28 Sep, 2023 at 7:55 AM
Issue: Can't printout more than 1 label at a time. Resolution: Check to make sure your browser's pop-up window blocker isn't activated. If i...
Wed, 3 May, 2023 at 11:51 PM
Vinnie from Blind Barbers emailed in and said that the Orders are not processing in TOE or Xero. Please advise. Looking in Blind Barbers TOE Account t...
Sat, 23 Dec, 2023 at 4:22 AM