TOE Online

WEB - How to add a secondary email address for Error Notifications
When an error occurs in TOE it is sent to a specific email address. If you need to add a secondary email to send these emails, please follow below instructi...
Mon, 6 Dec, 2021 at 2:51 PM
WEB - Bunnings didn’t receive the electronic invoices before the stock arrived.
Hi, Bunnings have advise that the following stock have arrived at stores but they didn’t receive the electronic invoices in time before the stock arrive...
Mon, 6 Dec, 2021 at 2:51 PM
WEB - Deleting Orders that have been imported from your Accounting System
There may be occasions when you need to delete an order that has been downloaded into The Order Exchange that was originally received through your accountin...
Mon, 6 Dec, 2021 at 2:51 PM
WEB - View files and transmissions for an Order
To see the transmissions - Double click on the specific Order >  go to the Files tab.  From there you can see and view files sent and received. Yo...
Mon, 6 Dec, 2021 at 2:51 PM
WEB - How to remove an unnecessary invoice from the order
Sometimes the orders are importing to the system in a wrong way and the users need to remove the invoice that was created against the order. In that scenari...
Mon, 6 Dec, 2021 at 2:51 PM
WEB - How to Reject/Unreject line of an order?
Sometimes you might want to reject the order line from The Order Exchange system. To do that please open the order, select the line which needs to be reject...
Mon, 6 Dec, 2021 at 2:51 PM
WEB - Check an invoices upload status
1. This functionality provides you with an overall view all shipments/invoices. 2.  The "Status" filter provides different or specific...
Mon, 6 Dec, 2021 at 2:51 PM
WEB - How to reupload ASN's or Invoice's in bulk
ASN's and Invoices can be re-uploaded in bulk -  Select by highlighting the orders on the dashboard using your mouse and the ctrl key> Right click &...
Mon, 6 Dec, 2021 at 2:50 PM
WEB - How to reject one or more orders
1.  If you need to reject one or more orders you can -  Select the orders from the dashboard > Right click > Choose 'Reject'.  2...
Mon, 6 Dec, 2021 at 2:51 PM
WEB - Validation Issue on an Order
1. Error reports will usually indicate if there has been a Validation issue - this will also be shown on the dashboard for Orders that require attention; ...
Mon, 6 Dec, 2021 at 2:51 PM