When an error occurs in TOE it is sent to a specific email address. If you need to add a secondary email to send these emails, please follow below instructi...

Hi, Bunnings have advise that the following stock have arrived at stores but they didn’t receive the electronic invoices in time before the stock arrive...

There may be occasions when you need to delete an order that has been downloaded into The Order Exchange that was originally received through your accountin...

To see the transmissions - Double click on the specific Order on your Dashboard You will be taken to the Document screen.  >  Go to the Files t...

Sometimes the orders are importing to the system in an incorrect way and you need to remove the invoice that was created against the order.  In that scenar...

Sometimes you want to reject the order line from The Order Exchange system.  To do this, open the order from your Dashboard. You will be taken to the Docum...

1. This functionality provides you with an overall view all shipments/invoices. 2.  The "Status" filter provides different or specific...

ASN's and Invoices can be re-uploaded in bulk -  Select by highlighting the orders on the dashboard using your mouse and the ctrl key> Right click &g...

1.  If you need to reject one or more orders you can -  Select the orders from the dashboard > Right click > Choose 'Reject'.  2. ...

1. Error reports will usually indicate if there has been a Validation issue - this will also be shown on the dashboard for Orders that require attention; ...