Orders

Check an invoices upload status
Please view the following video to see how to check an invoices uploaded or sent status.
Fri, 5 Jan, 2018 at 10:18 AM
Validation Issue on an Order
Validation Issues Error reports will usually indicate if there has been a Validation issue - this will also be shown on the dashboard for Orders that re...
Wed, 24 Jan, 2018 at 12:12 PM
How to reupload ASN's or Invoice's in bulk
ASN's and Invoices can be re-uploaded in bulk by selecting the orders on the dashboard and then right clicking and choosing 'Reupload' from t...
Fri, 23 Feb, 2018 at 9:47 AM
How to reimport one or more orders
If you need to reimport one or more orders you can select the orders from the dashboard, right click, and choose 'Reimport'. This will change the ...
Fri, 23 Feb, 2018 at 9:52 AM
How to reject one or more orders
If you need to reject one or more orders you can select the orders from the dashboard, right click, and choose 'Reject'. This will change the orde...
Fri, 23 Feb, 2018 at 9:59 AM
How to reanalyse ASN's or Invoice's in bulk
ASN's and Invoices can be re-analysed (and then re-uploaded) in bulk by selecting the orders on the dashboard and then right clicking and choosing ...
Fri, 23 Feb, 2018 at 10:42 AM
Bunnings didn’t receive the electronic invoices before the stock arrived.
Hi, Bunnings have advise that the following stock have arrived at stores but they didn’t receive the electronic invoices in time before the stock arrive...
Wed, 6 Jun, 2018 at 11:16 AM
How to accept a change to an order that comes from the Trading Partner (Retailer)
If your Trading Partner sends you an order change then you will be notified about the change via email. The email will outline the changes or you can come i...
Wed, 6 Jun, 2018 at 9:39 AM
What can I change on an order in my Accounting/ERP system.
Once an order has been imported to you accounting/ERP system you can change it as long as the change falls in line with your agreement with your Trading Par...
Tue, 12 Jun, 2018 at 7:55 AM
How do I back order in my Accounting/ERP system
Back ordering (if allowed by the retailer) is done inside your Accounting/ERP system. The Order Exchange analyses your accounting system looking for orders ...
Tue, 12 Jun, 2018 at 8:02 AM