FAQ
To log into the helpdesk system go to http://theorderexchange.freshdesk.com/support/login You can log into the support system using your email address ...
Thu, 21 Dec, 2017 at 9:34 AM
Privacy Policy The Order Exchange is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experi...
Thu, 28 Dec, 2017 at 2:59 PM
Terms of Service It is important you are aware of the terms and conditions of use for the The Order Exchange family of websites. Please read the The Order...
Thu, 28 Dec, 2017 at 3:00 PM
You can contact us by using the following details; Sales Department email: sales@theorderexchange.com.au, phone (Australia): 1300780400 internationa...
Thu, 28 Dec, 2017 at 3:39 PM
You should contact SPS Support for any of the following Any questions about using or operating SPS Fulfillment (Web Portals) Questions about sent docu...
Fri, 28 Apr, 2023 at 6:35 AM
To see how to use the customer portal please review this article https://support.freshdesk.com/support/solutions/articles/37540-using-the-customer-support...
Wed, 13 Jun, 2018 at 11:10 AM
You can run The Order Exchange in the cloud by using an Amazon Workspace. This needs to be set up but your company and is subscription based. Pricing fo...
Wed, 26 Sep, 2018 at 8:09 AM
The following accounting/ERP systems are currently supported by The Order Exchange as at the 1-Jan-2019. Note other accounting/ERP systems are continuall...
Wed, 6 May, 2020 at 11:24 AM
What kind of software will be installed a local server PC ? If the client is using an online/web based accounting system then we wont need to install the s...
Tue, 7 Jan, 2020 at 9:40 AM
If you see this message it means that you have reused an invoice number. Invoice Numbers need to be unique so please either us a new invoice number or conta...
Thu, 9 Jan, 2020 at 3:16 PM